FAQs

We're based in San Antonio, TX.

Currently we do not. All of our products are available online or we occasionally do popup markets around San Antonio.

Products are made to order. Most orders print and ship within 3-5 business days but please allow up to 10 business days before shipping. Once your package ships, it usually takes another 3-5 days for USPS to deliver. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

We always recommend turning your items inside out, machine-wash on gentle in cold water. Non-chlorine bleach, No fabric softener. Tumble dry low or air dry. Do not iron directly on the designs.

Yes! You have 14 days from the date that your order is delivered. Read our full Return & Exchange policy here.

If you have received a damaged, defective, or incorrect item please email us with 14 days of delivery and include:

Your order number
Name on the order
Email address the order was made with
Your request

and most importantly

A photograph demonstrating the quality of the print or the damaged area of the item.

*The best pictures are on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, and eliminate errors in future printing. Our amazing Customer Service Team will be happy to assist you.

Unfortunately, once we ship packages, they are out of our control. In the event your item was marked as delivered by the Postal Service, we kindly ask that you reach out to your local post office. There may be a chance your item was prematurely scanned and marked as delivered. In the event this happens your item may be delivered a day or two after the fact.

We are not responsible for lost or stolen packages.

The "spots/stains" are a pretreat chemical that is applied to the garment for printing.

It is water soluble and should come out in a wash or two.

All orders over $40 (before tax is added) automatically qualify for free shipping.